The Big Green Egg (“BGE”) was the first ceramic grill manufacturer in the world to stand behind its products by offering a Limited Lifetime Warranty, and has maintained this standard for over a quarter-century! Your Big Green Egg has been carefully inspected and certified to be the highest-quality outdoor cooker ever, and we continue to offer best-in-class customer service and warranty support for purchasers of Big Green Egg, the Ultimate Cooking Experience!®
Note: Big Green Egg now requires a Reciept(Proof of Purchase) for all Warranty Claims processed through it’s dealers.

Visit Big Green Egg to learn more about the BGE Warranty

If you would like to make a claim on your Big Green Egg product, please use the form below.

If you do not have a receipt, contact:
Big Green Egg Corporate Headquarters
3786 DeKalb Technology Parkway
Atlanta, GA 30340
800.793.2292
customer-support@BigGreenEgg.com